Your data belongs to you. We collect it only with your consent, use it only for the purpose you approved, and never sell it. All data is stored in India. You can delete everything at any time — and when you do, every employer who received your data is legally required to delete their copies too.
Datagate ("Datagate", "we", "us", "our") operates the consent-based employment verification platform at datagate.co.in. The platform is owned and operated by Datagate, Hyderabad, Telangana, India.
Datagate acts as a Data Fiduciary as defined under the Digital Personal Data Protection Act, 2023 ("DPDP Act"). We determine the purpose and means of processing personal data on this platform.
Employers who access employee data through this platform are independent Data Fiduciaries for their own processing activities and are bound by Datagate's Employer Terms and Data Sharing Agreement.
This policy applies to:
From employees:
From employers:
From BGV vendors:
Automatically collected:
| Purpose | Data used | Legal basis |
|---|---|---|
| Create and maintain your verified profile | All employee data | Your consent |
| Process consent requests between you and employers | Profile data, consent logs | Your consent |
| Notify you of requests, approvals, withdrawals | Email, mobile | Legitimate interest / consent |
| Route BGV checks to assigned vendor | Profile data (employer-approved only) | Your consent + employer consent |
| Maintain audit trail of all data access events | Consent logs, timestamps | Legal obligation (DPDP Act) |
| Comply with lawful orders from competent authorities | As required by the order | Legal obligation |
| Prevent fraud and platform abuse | Session data, IP logs | Legitimate interest |
Every data share on Datagate requires your active, informed consent. The consent mechanism works as follows:
Employers you approve: Only after your explicit consent, strictly for the purpose you approved. Employers are bound by our Employer Terms and Data Sharing Agreement.
BGV vendors assigned by your employer: When an employer assigns a BGV vendor to conduct background checks on their behalf, your data (already approved by you for the employer) may be routed to that vendor through the platform. BGV vendors are separately bound by Datagate's BGV Vendor Terms and operate only within the scope of the employer's authorised check.
Infrastructure and service providers: We use the following sub-processors to operate the platform. All are bound by data processing agreements and act only on our instructions:
| Provider | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure, storage, compute | Mumbai, India (ap-south-1) |
| Email delivery provider | Transactional notifications | India / EU (SCCs in place) |
Legal authorities: We may disclose data if required by a lawful order from a competent Indian authority. We will notify you of any such request where legally permitted to do so.
We do not share your data with data brokers, advertisers, analytics companies, or any party not listed above.
All personal data processed by Datagate is stored exclusively on servers located in India — specifically on Amazon Web Services' Mumbai region (ap-south-1). No personal data is transferred outside India except where required by a lawful order of a competent authority or where you explicitly consent to cross-border transfer for a specific purpose.
| Data type | Retention period |
|---|---|
| Employee profile and documents | While your account is active. Deleted within 7 days of account deletion request. |
| Consent event logs | 7 years from the date of the consent event (legal compliance requirement) |
| Employer notification records (deletion / withdrawal) | 7 years (evidence of obligation communicated) |
| Session and security logs | 90 days |
| BGV case records | As required by applicable law; minimum 2 years from case closure |
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
To exercise any right, use your account settings or contact grievance@datagate.co.in. We respond within 7 business days. If you are not satisfied with our response, you may escalate to the Data Protection Board of India.
The following data elements collected on Datagate are classified as sensitive and handled with additional controls:
We do not collect health data, financial account credentials, biometric data, caste, religion, or political affiliations.
We implement the following technical and organisational measures:
If you suspect a security issue involving your account or data, contact us immediately at security@datagate.co.in. We treat all security reports as urgent.
In the event of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.
We may update this policy as the platform evolves or as legal requirements change. For material changes — those that affect your rights or how your data is used — we will notify you by email at least 14 days before the change takes effect and display a prominent notice on the platform. The version date at the top of this page records when it was last updated.
Continued use of Datagate after the effective date of a material change constitutes your acceptance of the updated policy.
In accordance with the Digital Personal Data Protection Act, 2023, we have designated a Grievance Officer to address any complaints or concerns about the processing of your personal data.
Datagate Support Team
Hyderabad, Telangana, India
Email: grievance@datagate.co.in
Response time: Within 7 business days
If you are not satisfied with the resolution provided by the Grievance Officer, you may escalate your complaint to the Data Protection Board of India as established under the DPDP Act, 2023.
Email: support@datagate.co.in
Security issues: security@datagate.co.in
Grievances: grievance@datagate.co.in
We respond within 7 business days.